AI Chatbots & Automation
SyskoSoft builds RAG-powered AI chatbots and intelligent workflow automation systems. By grounding virtual assistants in your own documents and databases, we deliver accurate customer support and operations automation — reducing support costs by up to 70%.
Enterprise Conversational AI Solutions
Retrieval-Augmented Generation (RAG). We connect your chatbot directly to your company knowledge bases (PDFs, Notion, databases, and websites) using vector databases (Pinecone, pgvector) to provide factual, citation-backed answers.
Omnichannel Access. Connect with your customers wherever they are. We deploy chatbots directly on web widgets, WhatsApp Business, Slack, MS Teams, and Discord.
Workflow Actions & Agents. Our chatbots go beyond conversation. They act as autonomous agents that can query order statuses, process refunds, qualify leads, schedule calendar bookings, and write back to your CRM.
Analytics & Guardrails. Monitor user satisfaction, deflection rates, and API costs in real time. We set strict moderation layers to filter sensitive topics and keep user data secure.
Technologies We Leverage
- ✓ Models: OpenAI GPT-4o/o1, Anthropic Claude 3.5, Google Gemini 1.5, LLaMA 3
- ✓ AI Frameworks: LangChain, LlamaIndex, LangGraph (AI Agent coordination)
- ✓ Vector DBs: Pinecone, Qdrant, Milvus, pgvector (PostgreSQL)
- ✓ Integrations: Zapier, Make, custom REST APIs, CRM webhooks
Frequently asked questions
How do you prevent the AI from hallucinating?
We restrict the chatbot using system-level guardrails and context injected dynamically via vector search. The model is instructed to refuse to answer questions unless the answers can be verified from the retrieved context.
Can it integrate with our existing help desk?
Yes. We connect AI chatbots with Zendesk, HubSpot, Intercom, Salesforce, or any custom support software, allowing smooth handoffs to human support agents when needed.
What are the ongoing running costs?
Ongoing costs include LLM API fees (billed per token by OpenAI/Anthropic), vector database hosting, and server infrastructure, which scales with conversation volume. We optimize prompts and use smaller open-source models where possible to keep costs low.
Ready to build your AI Chatbot?
Book a free consultation or email {{email}}. We reply within one business day.
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